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Frequently Asked Questions
What are your shipping options and delivery times?▼
Yū offers standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 days depending on your location.
How do I return or exchange an item?▼
We accept returns within 30 days of delivery. Items must be unworn with tags attached. Simply visit our online portal to generate a prepaid return shipping label.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For flexible budgeting, we also offer interest-free installment plans through our partner, Klarna.
How do you ensure the quality of your garments?▼
Every Yū piece undergoes rigorous quality control. We source premium, sustainable fabrics and partner with expert artisans to ensure your clothing maintains its shape, color, and integrity.