Returns & Exchanges

At Yū, we strive for perfection in every silhouette, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe reflects your personal style with absolute ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.